Failed to deliver

GetHuman-ragpatil's customer service issue with Amazon from August 2018

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The issue in GetHuman-ragpatil's own words
Seek compensation for Amazon failure not just financial but mental agony, crushed hopes and feeling cheated. ... Ihave placed an order on Amazon India site. Even after committed dates and me being an Amazon prime member, the item is still not delivered for last ** days.*As I had picked up the item at a discount on one of your offer days and you failed to deliver and wasted my time I want to penalize Amazon.*My demand is that I should be refunded the MRP amount of the item and not the discounted amount charged to me. This is the least I can expect as a customer.*Nikhil Patil, Mumbai India
Amazon do not accept their mistake, hence are avoiding me.
Merely giving my money back does not resolve the issue. I had given a timeline to deliver my product as I know it is not a limited edition. Now that timeline also is past. I expect that the refund amount should be the MRP of the product which is approx RS.*****- or whatever mentioned on the website (the one that is striked off and the discounted rate mentioned). With that I will be satisfied that Amazon is punished for playing with customers emotions.
Refer to my purchase history for past two years, I am quite a regular and satisfied customer. This one experience has turned me off.
Yes, I called Amazon for update.
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Amazon

Quilt
Customer service issue
Reported by GetHuman-ragpatil
Aug 25th, 2018 - 4 mons ago
I have an issue with Amazon too
Fixed
Seen by 6 customers so far
Similar issue to 39980 others
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Timeline
GetHuman-ragpatil started working on this issue
Aug 25th 9:29am
GetHuman-ragpatil shared this issue with your circles on Google+
Aug 25th 9:33am
GetHuman-ragpatil indicated the issue is not fixed yet.
Aug 25th 1:45pm
GetHuman-ragpatil indicated the issue is not fixed yet.
Aug 26th 11:14am
GetHuman-ragpatil indicated the issue is not fixed yet.
Aug 26th 11:30am