RE: ORDER **** *******-*******ORDERED A SET OF WOMEN'S UNDERWEAR. NEED TO EXCHANGE FOR...

GetHuman-sharonlr's customer service issue with Amazon from August 2018

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If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
The issue in GetHuman-sharonlr's own words
RE: ORDER **** *******-*******ORDERED A SET OF WOMEN'S UNDERWEAR. NEED TO EXCHANGE FOR TWO SIZES DOWN, ITEM IS REFUNDABLE, BUT WHEN I WAS ABOUT TO SUBMIT THE RETURN INFORMATION, I NOTICED THAT THERE IS NOW A $* FEE TO HAVE THE RETURN PICKED UP BY USPS. I AM A DISABLED SENIOR AND HOMEBOUND. HAVE HAD PRIME MEMBERSHIP FOR MANY YEARS BECAUSE OF THE NEEDED PERCS -- AND THIS HAS BEEN ONE OF THEM. I AM UNABLE TO PHYSICALLY TAKE THE RETURN PACKAGE TOANOTHER LOCATION AND DO NOT HAVE ANYONE TO DO IT FOR ME. I DEPEND ON AMAZON PROVIDING FREE RETURNS WHEN MARKED AS SUCH - WHICH THIS ITEM WAS.
GetHuman-sharonlr did not yet indicate what Amazon should do to make this right.
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I called a customer service rep. and the problem was addressed and taken care of very quickly.
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Amazon

Customer service issue
Reported by GetHuman-sharonlr
Aug 24th, 2018 - 4 mons ago
I have an issue with Amazon too
Fixed
GetHuman-sharonlr shared how to fix
Seen by 4 customers so far
Similar issue to 39465 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-sharonlr started working on this issue
Aug 24th 3:55am
GetHuman-sharonlr confirmed the issue is fixed. Hooray!
Aug 26th 1:54am
GetHuman-sharonlr confirmed the issue is fixed. Hooray!
Aug 26th 9:22pm