Re* recent order:******* Thermador Range Hood Aluminum Grease Filter*Sold by: Great La...

GetHuman1029855's customer service issue with Amazon from August 2018

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The issue in GetHuman1029855's own words
Re* recent order:******* Thermador Range Hood Aluminum Grease Filter*Sold by: Great Lakes Filtration **I ordered a filter for a Thermador over-range hood. It does not fit and I want to return it. I received the return authorization label, however, I was expected to pay the postage. I thought this was a benefit of Amazon Prime, which is very expensive. I have written at least three or four emails to Amazon and no one has even bothered to respond. I really want to return the filter and think the postage should be included in my Amazon Prime membership
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Amazon

Customer service issue
Reported by GetHuman1029855
Aug 24th, 2018 - 4 mons ago
I have an issue with Amazon too
Fixed
Seen by 5 customers so far
Similar issue to 39422 others
0 customers following this
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Timeline
GetHuman1029855 started working on this issue
Aug 24th 12:36am
GetHuman1029855 indicated the issue is not fixed yet.
Aug 24th 5:54pm
GetHuman1029855 indicated the issue is not fixed yet.
Aug 24th 5:54pm
GetHuman1029855 indicated the issue is not fixed yet.
Aug 24th 5:54pm