Purchased a CharBroil gas grill on Aug **th, the item was shipped the **th and was SU...

GetHuman-memorr's customer service issue with Amazon from August 2018

39309 similar
0 following
Help with my Amazon issue
How did GetHuman-memorr do it?
Waiting to hear how GetHuman-memorr fixed the problem to share with other customers.
The issue in GetHuman-memorr's own words
Purchased a CharBroil gas grill on Aug **th, the item was shipped the **th and was SUPPOSED to get here in * days. Didn't come. UPS was unable to help me other than to tell me it was misdirected. Today, I see on the tracing site that it should be here tomorrow...the **th...a week since I ordered the grill and * days since it was shipped.**I am writing to you because of the fact that as a "Prime Member" I got free shipping but I really don't think Amazon should pay either. You paid UPS for a * day ship...and didn't receive it. I sincerely believe that you should get a refund of the difference between shipping costs of a *-day and a *-day ship. Actually, I feel you should receive a total refund of whatever amount you paid for the shipping of my grill. Please... make sure you get some form of compensation for the mess-up.**Thank you very much!!! I love Amazon!!
GetHuman-memorr did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-memorr fixed the problem
We are waiting for GetHuman-memorr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon email you?
This email address isn't valid
Follow this issue
See how GetHuman-memorr fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-memorr
Aug 23rd, 2018 - 4 mons ago
I have an issue with Amazon too
Seen by 4 customers so far
Similar issue to 39309 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address on the account
Order number
Name on the account
Billing address
GetHuman-memorr started working on this issue
Aug 23rd 6:11pm
GetHuman-memorr confirmed the issue is fixed. Hooray!
Aug 24th 10:47am