I know my amazon email. I do not know my password and my security question. I need this...

GetHuman1022155's customer service issue with Amazon from August 2018

Help with my Amazon issue
The issue in GetHuman1022155's own words
I know my amazon email. I do not know my password and my security question. I need this resolved so I may remove the card on file. I am getting constantly getting billed automatically. Please help me, I cant stand having you guys take money out of my account randomly without me knowing. I can also get a account recovery email if that would be easier for you guys. I dont care how you do it. I just need to get in. I will be happy to provide any information to prove my identity.
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Amazon

Customer service issue
Reported by GetHuman1022155
Aug 22nd, 2018 - a mon ago
I have an issue with Amazon too
Fixed
Seen by 6 customers so far
Similar issue to 38689 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman1022155 started working on this issue
Aug 22nd 8:33am
GetHuman1022155 indicated the issue is not fixed yet.
Aug 22nd 9:34am