I have amazon app. but i take new phone and*I can not open my account in my new phone...

GetHuman1003697's customer service issue with Amazon from August 2018

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The issue in GetHuman1003697's own words
I have amazon app. but i take new phone and*I can not open my account in my new phone. I logging account the ask me.*BFL account end of *****What is this.*Pls helf me to open my amozon account.
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Amazon

Customer service issue
Reported by GetHuman1003697
Aug 17th, 2018 - a yr ago
I have an issue with Amazon too
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Seen by 9 customers so far
Similar issue to 36894 others
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Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman1003697 started working on this issue
Aug 17th, 2018 1:40pm
GetHuman1003697 indicated the issue is not fixed yet.
Aug 17th, 2018 3:46pm
GetHuman1003697 indicated the issue is not fixed yet.
Aug 17th, 2018 3:51pm