I have been dealing with this issue all week. Was told I would get a call back today b...

GetHuman-sophtglo's customer service issue with Amazon from August 2018

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The issue in GetHuman-sophtglo's own words
I have been dealing with this issue all week. Was told I would get a call back today by a rep named Caroline. My email address is *****@***.com. I went into the Public Profile area (not realizing it) and added my email address. I misspelled my address. I spelled it *****@***.com. Now I am unable to get to my actual account. I have MY Amazon credit card on this account and MY fathers Amazon credit card on this account. I ordered a chain saw that was defective and have already received the replacement. But I need the Return Shipment label which was sent to my original email. I JUST NEED MY ACCOUNT STRAIGHTENED OUT. Seems like somebody can go into the Public Profile area and correct my email address. Why is this taking so long???
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Amazon

Customer service issue
Reported by GetHuman-sophtglo
Aug 16th, 2018 - a yr ago
I have an issue with Amazon too
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Seen by 3 customers so far
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Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-sophtglo started working on this issue
Aug 16th, 2018 7:25pm
GetHuman-sophtglo indicated the issue is not fixed yet.
Aug 17th, 2018 8:37pm