In my bank Statement, for July **** and proberly August, you charged me a sum of...

GetHuman1000114's customer service issue with Amazon from August 2018

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The issue in GetHuman1000114's own words
Get the amounts returned to me as I never ordered Amazon Prime in the first place. ... In my bank Statement, for July **** and proberly August, you charged me a sum of £*.**, I am asuming that this was for Amazon. Prime which I never ordered from Amazon, can you check this for me please, I saw a message that alerted me regarding a further payment in September **** which I have cancelled.*There now seems to be two more charges appearing on my bank statmentfor Amerzon Prime both dated ********.
This is causing me a lot of time checking bank statments and sending emails to Amazon
Refund
customer long time, however long time or short time the service should be the same.
Yes, I have contacted Which Legal and I await their reply.
I have an issue with Amazon too
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Amazon

Amazon Prime
Customer service issue
Reported by GetHuman1000114
Aug 16th, 2018 - a yr ago
I have an issue with Amazon too
Fixed
Seen by 12 customers so far
Similar issue to 36461 others
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Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman1000114 started working on this issue
Aug 16th, 2018 3:42pm
GetHuman1000114 indicated the issue is not fixed yet.
Aug 16th, 2018 8:16pm
GetHuman1000114 indicated the issue is not fixed yet.
Aug 16th, 2018 8:17pm
GetHuman1000114 confirmed the issue is fixed. Hooray!
Aug 19th, 2018 8:26am
GetHuman1000114 indicated the issue is not fixed yet.
Aug 19th, 2018 12:49pm