My fixed it!

GetHuman-ghonis's customer service issue with Amazon from August 2018

Help with my Amazon issue
The issue in GetHuman-ghonis's own words
Hi Amazom Customer Service,* *I tried to follow these instructions: *Open Prime Video. *Look for the Search box at the top of the page, and then click the Search icon to switch to search results view. *Scroll down to find the Subtitles browse filter in the left panel, and select a language.*But when did scroll down but I didn't find the subtitles menu.* *Gary Honis ... Hi Amazon Customer Service,* *I tried to follow these instructions: *Open Prime Video. *Look for the Search box at the top of the page, and then click the Search icon to switch to search results view. *Scroll down to find the Subtitles browse filter in the left panel, and select a language.*But when did scroll but I didn't find the subtitles menu.* *Gary Honis
I have a problem can't turn off closed captions.
My wife got the Closed captions off!
I tried to follow their instructions.
I have an issue with Amazon too
How GetHuman-ghonis fixed the problem
My wife fixed it.
Please help with my Amazon issue
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Amazon

Amazon Prime
Customer service issue
Reported by GetHuman-ghonis
Aug 14th, 2018 - a yr ago
I have an issue with Amazon too
Fixed
Seen by 9 customers so far
Similar issue to 35746 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-ghonis started working on this issue
Aug 14th, 2018 10:14pm
GetHuman-ghonis indicated the issue is not fixed yet.
Aug 15th, 2018 2:56am
GetHuman-ghonis indicated the issue is not fixed yet.
Aug 15th, 2018 3:01am
GetHuman-ghonis confirmed the issue is fixed. Hooray!
Aug 16th, 2018 3:12am