Order ID: ***-*******-********Item: KIRJAUDU Women Fashion Roll-up Sleeve Turndown Coll...

GetHuman-mowreme's customer service issue with Amazon from August 2018

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The issue in GetHuman-mowreme's own words
Order ID: ***-*******-********Item: KIRJAUDU Women Fashion Roll-up Sleeve Turndown Collar Asymmetric Button Down Blouse T Shirt White M*Qty: **Return reason: Inaccurate website description Customer comments: Fabric not as described, but a nearly see-through poly, rather than "chiffon" or "poly-spandex." Buttons aren't as depicted, but an unattractive brassy-gold plastic.**Request received: August **, ******UPDATE: The seller, JIEWUXIAN, sent me the return slip and info as expected. They also said that given the expense of the return postage, I might prefer to accept their offer of a **% refund (while keeping the blouse.) *That would be an acceptable option, even a generous option, if i decided not to keep the blouse because it didn’t fit as well as I’d expected, or the color wasn’t exactly what I wanted. In this case, however, the blouse purchased is NOT the same blouse as described or as pictured in the ad the seller posted on Amazon* that is, they pictured and described one blouse, and sent me a different blouse (made with the same pattern, but a different fabric and buttons.) Given that fact, I expect a full refund and the seller should pay for the return postage. A seller should NOT be permitted to post pictures or product descriptions which inaccurately depict the product they claim to be selling! Why would anyone shop online if this were an acceptable practice!**Please discuss this with the seller and get back to me. Thanks, Merlyn Mowrey
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Amazon

Customer service issue
Reported by GetHuman-mowreme
Aug 14th, 2018 - a yr ago
I have an issue with Amazon too
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GetHuman-mowreme started working on this issue
Aug 14th, 2018 4:27pm