An order for a book was charged to my account at *:** AM my time. I did not order it. I...

GetHuman-carolfet's customer service issue with Amazon from August 2018

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The issue in GetHuman-carolfet's own words
An order for a book was charged to my account at *:** AM my time. I did not order it. I also found other "romance" books charged to my account that I did not order. My last order was Liars, Leakers and Liberals by Jeannine Piro. Nothing since. See below.**Hello Carol,**Thank you for shopping with us. All Kindle content, including books and Kindle active content, that you've purchased from the Kindle Store is stored in your Kindle library https:**www.amazon.com*gp*digital*fiona*manage*ref*TE*M*YKL*All***............................................................................**Order Information:**E-mail Address:* *****@***.com**Order Grand Total:* $*.***............................................................................**Order Summary:**Details:**Order *: D**-*******-*********Item Subtotal: $*.***Tax Collected: $*.*** ........................*Grand Total: $*.***............................................................................
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Amazon

Customer service issue
Reported by GetHuman-carolfet
Aug 14th, 2018 - a yr ago
I have an issue with Amazon too
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Seen by 6 customers so far
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Items needed
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Order number
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Timeline
GetHuman-carolfet started working on this issue
Aug 14th, 2018 3:08pm
GetHuman-carolfet indicated the issue is not fixed yet.
Aug 15th, 2018 7:52pm
GetHuman-carolfet indicated the issue is not fixed yet.
Aug 15th, 2018 8:10pm
GetHuman-carolfet confirmed the issue is fixed. Hooray!
Aug 17th, 2018 6:00pm
GetHuman-carolfet confirmed the issue is fixed. Hooray!
Aug 17th, 2018 6:34pm