Order is saying it was delivered yesterday. I have checked yesterday and also waited to...

GetHuman982776's customer service issue with Amazon from August 2018

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The issue in GetHuman982776's own words
Order is saying it was delivered yesterday. I have checked yesterday and also waited today. FedEx stated that it was delivered yesterday. There are other fed ex packages which were also delivered to my building yesterday but mine isn’t there. It was meant to be a gift for my mom who will be leaving back to Jamaica on Monday. Now I have to find an alternative gift because my item was either misplaced or delivered to the wrong person. I will like a full a refund in a timely manner. The order number is: ***-*******-*******. Please assist me with this request. Thanks in advance
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Amazon

Customer service issue
Reported by GetHuman982776
Aug 12th, 2018 - a yr ago
I have an issue with Amazon too
Fixed
Seen by 4 customers so far
Similar issue to 34816 others
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Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman982776 started working on this issue
Aug 12th, 2018 6:00pm
GetHuman982776 confirmed the issue is fixed. Hooray!
Aug 13th, 2018 7:10pm