Hello I'm really angry I have not been able to log in to my account for over a week?! I...

GetHuman978333's customer service issue with Amazon from August 2018

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The issue in GetHuman978333's own words
Hello I'm really angry I have not been able to log in to my account for over a week?! I tries to access my alternative account is *****@***.com also full username is Raymond Rivers. But I was putting amazon code gifts in raymondallan*@gmail accounts to redeemed ***$, so until now they using my account without permission and ordered to random item I don't know why exactly that the happen my account is locked, amazon supporter contact text saying: For your security, we restrict access to your billing details to a team of account specialists. Our Customer Service team cannot access these details or provide you with more information on this issue. They can only verify that we sent this request. I'm confused why they would asked me to verify for credit card number!? Who did used my alternative amazon account *****@***.com! I WANT REFUND FOR MY GIFTS CARD ***$, I'm really, really angry I wasted my money to spend gifts card ***$ to redeemed code but they using it to my alternative amazon account. Please can you fix my alternative amazon account *****@***.com? I hope I look forward to your response.
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Amazon

Customer service issue
Reported by GetHuman978333
Aug 11th, 2018 - 7 mons ago
I have an issue with Amazon too
Fixed
Seen by 7 customers so far
Similar issue to 34276 others
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Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman978333 started working on this issue
Aug 11th, 2018 5:01am
GetHuman978333 indicated the issue is not fixed yet.
Aug 11th, 2018 6:08am