I order a gray Stork Craft drawer for my daughter. It was marked delivered on July...

GetHuman976923's customer service issue with Amazon from August 2018

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The issue in GetHuman976923's own words
I order a gray Stork Craft drawer for my daughter. It was marked delivered on July ** it WAS NOT delivered. I contacted amazon chat. They said, it was make delivered by accident, and that it would be delivered on July ** by *pm, again NO drawer. I called back they said, we have to investigate what happened with the drawer. I called again because I see the drawer charged to my bill. Amazon said, they was looking into the matter, and they would contact me by *********. I want to know what happened and why this charge is on my bill and I did not receive it. PLease help me with this matter. Order ****-*******-*******
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Customer service issue
Reported by GetHuman976923
Aug 10th, 2018 - 7 mons ago
I have an issue with Amazon too
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GetHuman976923 started working on this issue
Aug 10th, 2018 8:32pm