I had ordered a book, the abolition of man, found a better price at a local bookstore a...

GetHuman-rafspr's customer service issue with Amazon from August 2018

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The issue in GetHuman-rafspr's own words
I had ordered a book, the abolition of man, found a better price at a local bookstore and returned the item.*I have yet to actually return the book, but when getting my return label yesterday I had chosen the EASIER option of just refunding the balance to my amazon account to repurchase another book.*I have just made another purchase, and Amazon is not recognizing my credit, in fact up until I changed it to my credit card it actually defaulted to the payment option of a card that is no longer activated. So basically if I had not gone back I would of had to wait the weekend to figure out my payment method didn't go through. *Why was my credit not applied to this purchase.. and if that is not possible, then I want my money returned to MY DISCOVER CARD ACCOUNT instead. Starting to get fed up with this return process.
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Amazon

Customer service issue
Reported by GetHuman-rafspr
Aug 10th, 2018 - a yr ago
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GetHuman-rafspr started working on this issue
Aug 10th, 2018 7:17pm