I have now made multiple attempts to contact for two small issues and now have become e...

GetHuman975296's customer service issue with Amazon from August 2018

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The issue in GetHuman975296's own words
I have now made multiple attempts to contact for two small issues and now have become extremely irritated at how incompetent this has all been. It started well over a month ago with what I was assured was a "glitch" and now when trying to get details on a giveaway item I won but never received was told my account wasn't verified and wasn't given any more details, when I asked for a supervisor was told I'd get the same answer to contact someone else, was transferred to the wrong department via chat and then when I called had no luck actually trying to get a supervisor to try to get ANY explanation as to what is happening with my account. I'm frustrated and questioning WHY I even have continued to be a Prime member when there are literally NO BENEFITS and the customer service has become so bad that I can't even get the truth. I would like to speak with a manager or supervisor NOT just an escalated team member, I want someone who ACTUALLY knows what is going on.
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Amazon

Customer service issue
Reported by GetHuman975296
Aug 10th, 2018 - a yr ago
I have an issue with Amazon too
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Seen by 4 customers so far
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Timeline
GetHuman975296 started working on this issue
Aug 10th, 2018 2:59pm
GetHuman975296 indicated the issue is not fixed yet.
Aug 10th, 2018 4:19pm
GetHuman975296 indicated the issue is not fixed yet.
Aug 11th, 2018 4:43pm