Good Afternoon, my Name is Rafael Ramos, last week I did the order number...

GetHuman-lrafaelv's customer service issue with Amazon from August 2018

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The issue in GetHuman-lrafaelv's own words
Good Afternoon, my Name is Rafael Ramos, last week I did the order number * ***-*******-******* on *th of August. It supposed to be delivered on *th august, but the package never arrived on the right destination. The tracking system says that it was delivered on the *th August, but it wasn't, the destination was the Hotel were I work in Frankfurt and nobody received this package.**This is the first time that I have this issue, could you please help me in this matter?**Thanks in advance**Best Regards**Rafael Ramos
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Amazon

Customer service issue
Reported by GetHuman-lrafaelv
Aug 10th, 2018 - a yr ago
I have an issue with Amazon too
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Items needed
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Order number
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Timeline
GetHuman-lrafaelv started working on this issue
Aug 10th, 2018 11:14am
GetHuman-lrafaelv indicated the issue is not fixed yet.
Aug 10th, 2018 2:44pm