Problem not "fixed" as green check indicates. Haven't heard a word from anyone.

GetHuman-kathydov's customer service issue with Amazon from August 2018

Help with my Amazon issue
Top Tip from another customer
If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
The issue in GetHuman-kathydov's own words
I bought Toro Products Mole Repellent * pack Solar Powered for Lawn Garden Yard Outdoor Pest Control Rodent Repellent Ultrasonic Pest Repeller Gopher Repeller Vole Chaser Pest Deterrent *Order * ***-*******-******* *One of the four pieces is defective. I've tried recharging it, but it doesn't work. I'd like to just have the one piece replaced instead of returning all four since I know the other three work.
GetHuman-kathydov did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-kathydov fixed the problem
I noted in GetHumanthat it hadn't been fixed. The company quickly responded and offered a solution. I'm happy with it.
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Amazon

Customer service issue
Reported by GetHuman-kathydov
Aug 9th, 2018 - a yr ago
I have an issue with Amazon too
Fixed
GetHuman-kathydov shared how to fix
Seen by 14 customers so far
Similar issue to 33764 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-kathydov started working on this issue
Aug 9th, 2018 7:40pm
GetHuman-kathydov indicated the issue is not fixed yet.
Aug 9th, 2018 10:43pm
GetHuman-kathydov indicated the issue is not fixed yet.
Aug 9th, 2018 10:44pm
GetHuman-kathydov indicated the issue is not fixed yet.
Aug 9th, 2018 10:45pm
GetHuman-kathydov indicated the issue is not fixed yet.
Aug 9th, 2018 10:46pm
GetHuman-kathydov indicated the issue is not fixed yet.
Aug 9th, 2018 10:47pm
GetHuman-kathydov confirmed the issue is fixed. Hooray!
Aug 11th, 2018 6:59pm
GetHuman-kathydov confirmed the issue is fixed. Hooray!
Aug 12th, 2018 9:50pm