Someone placed a fraudulent purchase * days ago, using my phone ****-***-**** in the am...

GetHuman972284's customer service issue with Amazon from August 2018

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The issue in GetHuman972284's own words
Someone placed a fraudulent purchase * days ago, using my phone ****-***-**** in the amount of $**.**, according to Amazon Customer Support who called me from ****-***-****. I live in California the shipment is set to go to Canada. I did not place an order, I don't have an account. I also contacted Amazon Technical Support (***-***-****), who claims the Support call I received was from scammers. Please cancel the order that was based on phone number ***-***-****. I also alerted my bank. Thank you. Rhonda
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Amazon

Customer service issue
Reported by GetHuman972284
Aug 9th, 2018 - a yr ago
I have an issue with Amazon too
Fixed
Seen by 5 customers so far
Similar issue to 33750 others
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Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman972284 started working on this issue
Aug 9th, 2018 6:58pm
GetHuman972284 indicated the issue is not fixed yet.
Aug 10th, 2018 9:23pm