Hello, I ordered a flea collar for my cat, which was delivered yesterday to my resident...

GetHuman-vivnoey's customer service issue with Amazon from August 2018

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The issue in GetHuman-vivnoey's own words
Hello, I ordered a flea collar for my cat, which was delivered yesterday to my residential mailbox.*However, our mailbox, post and all, has disappeared and the flea collar was in the mailbox!*We have filed a police report as the mailbox appears to have been stolen.*Is there a policy in place for theft?*Is the package covered by insurance that would cover the cost of a replacement flea collar?*We contacted the seller of the flea collar, who says that we should contact you.*Is there anything that can be done to remedy this?*Thank you,*Russ McGowan
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Post office mistake
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Amazon

Customer service issue
Reported by GetHuman-vivnoey
Aug 9th, 2018 - 7 mons ago
I have an issue with Amazon too
Fixed
Seen by 3 customers so far
Similar issue to 33748 others
0 customers following this
Items needed
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Order number
Name on the account
Billing address
Timeline
GetHuman-vivnoey started working on this issue
Aug 9th, 2018 6:33pm
GetHuman-vivnoey confirmed the issue is fixed. Hooray!
Aug 12th, 2018 8:13pm