Purchased paleo bread order ****-**************. $**.**. Received Monday *******. Recei...

GetHuman-dcjpierc's customer service issue with Amazon from August 2018

3 views | 30959 similar | 0 following
Help with my Amazon issue
First: share to improve GetHuman-dcjpierc's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-dcjpierc to get a Amazon rep on the line!
Always use the GetHuman Phone to call Amazon. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-dcjpierc may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-dcjpierc's own words
Purchased paleo bread order ****-**************. $**.**. Received Monday *******. Received the bread crushed and moldy smelled very bad. I threw out and contacted amazon who connected me to Julian Bakery . Julian bakery stated they refuse to give me a refund unless I take a picture of the items because they said they had to file a claim with UPS. I explained since the item was spoiled and crushed I threw it out. I am not in the habit of keeping any spoiled items lying around my home. They refused to refund my money. I explained to them that their UpS problem has nothing to do with me as their customer . They refused. I am extremely angry about this scam. And it seems that according to the Better Business Bureau they have done this many times before. I am a prime member and as you can see I order a great deal from Amazon. Can you assist

GetHuman-dcjpierc did not yet indicate what Amazon should do to make this right.

How GetHuman-dcjpierc fixed the problem

We are waiting for GetHuman-dcjpierc to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-dcjpierc fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman-dcjpierc
Aug 2nd, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 30959 others
0 customers following this

Timeline

GetHuman-dcjpierc started working on this issue
Aug 2nd, 2018 12:09am

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies