I was promised by seller on my order****-*******-******* a replacement would be sent si...

GetHuman936655's customer service issue with Amazon from August 2018

Help with my Amazon issue
The issue in GetHuman936655's own words
I was promised by seller on my order****-*******-******* a replacement would be sent since * of my * lights were defective and I did not want a refund because * of the lights were not defective just replace what I paid for on the non working lights. My order came defective mid July and I still have no account resolution for my replacement on my defective lights, and seller not responding re replacement. Amazon I need help. The seller is Kissavos Llc. Terry Allen
GetHuman936655 did not yet indicate what Amazon should do to make this right.
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How GetHuman936655 fixed the problem
Seller advised will replace order finally received email seller confirmation
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Amazon

Customer service issue
Reported by GetHuman936655
Aug 1st, 2018 - 9 mons ago
I have an issue with Amazon too
Fixed
Seen by 4 customers so far
Similar issue to 30570 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman936655 started working on this issue
Aug 1st, 2018 12:28am
GetHuman936655 confirmed the issue is fixed. Hooray!
Aug 4th, 2018 1:29am