Oh Susada please send my flowers to me

GetHuman-gxyaf's customer service issue with Amazon from July 2018

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The issue in GetHuman-gxyaf's own words
I have been trying to find out where my order is! ... I ordered flowers from a seller called “Susada” on July **. I have not received them although they say I should have received them July **. I NEED those flowers. I’ve called DHL and left a message with the seller. Please help me!!
I need these flowers to arrive by Thursday August * or it will be too late for me to use them in a wedding I am decorating
I want these flowers to arrive before it’s too late or I want my money back
I’ve used amazon many times over the years and never a problem
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Amazon

I bought Artificial flowers
Customer service issue
Reported by GetHuman-gxyaf
Jul 31st, 2018 - 9 mons ago
I have an issue with Amazon too
Fixed
Seen by 11 customers so far
Similar issue to 30486 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-gxyaf started working on this issue
Jul 31st, 2018 7:17pm
GetHuman-gxyaf indicated the issue is not fixed yet.
Aug 1st, 2018 7:16am
GetHuman-gxyaf indicated the issue is not fixed yet.
Aug 1st, 2018 7:22am
GetHuman-gxyaf indicated the issue is not fixed yet.
Aug 1st, 2018 7:25am
GetHuman-gxyaf indicated the issue is not fixed yet.
Aug 1st, 2018 7:25am
GetHuman-gxyaf indicated the issue is not fixed yet.
Aug 2nd, 2018 9:21am
GetHuman-gxyaf indicated the issue is not fixed yet.
Aug 2nd, 2018 9:24am
GetHuman-gxyaf indicated the issue is not fixed yet.
Aug 2nd, 2018 9:24am