My daughter (Lauren Serota) ordered some things for me order ****-*******-******* and o...

GetHuman-arnieser's customer service issue with Amazon from July 2018

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The issue in GetHuman-arnieser's own words
My daughter (Lauren Serota) ordered some things for me order ****-*******-******* and one of the items, Fulton trailer jack model HD******** was missing the handle assembly. the plastic bag in the box had been opened and the handle assembly was not included. I contacted Fulton directly but they were not willing to send me the missing part. Please help. the item is very heavy and it would be much cheaper to send the handle rather than returning the entire item to Amazon. thanks.
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Amazon

Customer service issue
Reported by GetHuman-arnieser
Jul 31st, 2018 - 9 mons ago
I have an issue with Amazon too
Fixed
Seen by 6 customers so far
Similar issue to 30476 others
0 customers following this
Items needed
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Order number
Name on the account
Billing address
Timeline
GetHuman-arnieser started working on this issue
Jul 31st, 2018 6:18pm
GetHuman-arnieser indicated the issue is not fixed yet.
Jul 31st, 2018 7:36pm
GetHuman-arnieser indicated the issue is not fixed yet.
Aug 1st, 2018 4:17pm
GetHuman-arnieser indicated the issue is not fixed yet.
Aug 1st, 2018 10:26pm
GetHuman-arnieser indicated the issue is not fixed yet.
Aug 3rd, 2018 7:49pm