Money was returned for a broken hoover and u sent a courier out to pick it up, I was no...

GetHuman-diea's customer service issue with Amazon from July 2018

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The issue in GetHuman-diea's own words
Money was returned for a broken hoover and u sent a courier out to pick it up, I was not told it had to be boxed so it wasent returned, amazon has now taken the money out my account the reason it never got returned in time is because i was attacked in my own home (robbery)and sufferd stab wounds to my hands, hit over and over on my head and i ended up with a fracture and constant headaches i now feel a prisoner in my home and would appreciate if you could send a courier to pick it up it is boxed the hoovers still not picking up and the noise and smell of burning is still present thank you.
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Amazon

Customer service issue
Reported by GetHuman-diea
Jul 31st, 2018 - 9 mons ago
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GetHuman-diea started working on this issue
Jul 31st, 2018 3:50pm