I have returned some of the items that I ordered but I have received a bank statement a...

GetHuman-john_woo's customer service issue with Amazon from July 2018

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The issue in GetHuman-john_woo's own words
I have returned some of the items that I ordered but I have received a bank statement and have been charged for them, some of the stuff was from a *rd party on amazon, which I was not aware of until they arrived, it has been an ordeal to get them to accept them back, and a lot of it was not fit for purpose, total amount left for me to pay, would have been about £** but have a bill is £**.** why have I been billed for them?
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Amazon

Customer service issue
Reported by GetHuman-john_woo
Jul 27th, 2018 - 10 mons ago
I have an issue with Amazon too
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Timeline
GetHuman-john_woo started working on this issue
Jul 27th, 2018 1:19pm
GetHuman-john_woo indicated the issue is not fixed yet.
Jul 27th, 2018 2:36pm