Amazon,*The reason you've been having trouble shipping my orders, and getting your Prim...

GetHuman-jimcuste's customer service issue with Amazon from July 2018

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The issue in GetHuman-jimcuste's own words
Amazon,*The reason you've been having trouble shipping my orders, and getting your Prime payment, is because Citibank has totally screwed-up our account. They say it will be fixed in * or * days but we've been hearing that lie for the past ** or **-days. If you can't wait till Citibank fixes their problem than go ahead and cancel my account. It's entirely up to you.*Jim Custer**Sent from Yahoo Mail on Android**On Fri, ** Jul **** at *:** PM, Amazon Prime*******@***.com* wrote:**Your credit card on file has been declined.***Your Prime * Today's Deals * Prime Insider*Hello James W. Custer, **Due to a problem with your card, we have been unable to charge your account $**.** and applicable taxes for your next * month of Amazon Prime. Your membership benefits are currently suspended. **If you don't update your card information in the next * days, your Amazon Prime membership will be canceled. To continue to enjoy membership benefits, please visit this link to log in to your Prime account and update your payment information. **Thank you, ** Customer Service ** Update Payment Information **, Inc. or its affiliates. All rights reserved. Amazon,, Prime, the logo and *-Click are registered trademarks of, Inc. or its affiliates., *** Terry Avenue N., Seattle, WA *****-****. **A charge can be declined for a variety of reasons. For more information on why this charge was declined, please contact your card provider. **You can always access your account information and update your preferred payment method by following these steps:*Go to*Click on Your Account at the top of any page.*Click "Manage Prime Membership" under "Settings".*Sign in with your e-mail address and password.*Under "Preferred Payment Method" on the right-hand side, click "edit payment method".*Follow the on-screen instructions to update your card or choose a different one.**This message was sent to: *****@***.com
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Customer service issue
Reported by GetHuman-jimcuste
Jul 27th, 2018 - 10 mons ago
I have an issue with Amazon too
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GetHuman-jimcuste started working on this issue
Jul 27th, 2018 12:58pm