My account is blocked right after purchasing an item. I received an email stating that...

GetHuman920531's customer service issue with Amazon from July 2018

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The issue in GetHuman920531's own words
? ... My account is blocked right after purchasing an item. I received an email stating that I have to send by fax my personal and bankdetails, which ofcourse I won't do. *In the app however, my order still exists but I am worried about this because of my blocked account and also the purchase amount being transferred from my bank to Amazon (or?.......)
?
Get in touch with me asap, Unblock my account, send my purchased item or cancel it and refund my money, but GET IN TOUCH WITH ME PLEASE!!!
I just want to purchase an item without all this problems. I thought Amazon was a ligit company and there wouldn't be any hassle
I am trying to contact you at Amazon but it seems to be very difficult
I have an issue with Amazon too
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Amazon

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Customer service issue
Reported by GetHuman920531
Jul 26th, 2018 - 10 mons ago
I have an issue with Amazon too
Fixed
Seen by 10 customers so far
Similar issue to 28960 others
0 customers following this
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Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman920531 started working on this issue
Jul 26th, 2018 9:31pm
GetHuman920531 indicated the issue is not fixed yet.
Jul 27th, 2018 11:04am
GetHuman920531 indicated the issue is not fixed yet.
Jul 27th, 2018 11:13am
GetHuman920531 indicated the issue is not fixed yet.
Jul 27th, 2018 11:21am
GetHuman920531 indicated the issue is not fixed yet.
Jul 27th, 2018 11:21am
GetHuman920531 indicated the issue is not fixed yet.
Jul 28th, 2018 7:47am
GetHuman920531 indicated the issue is not fixed yet.
Jul 30th, 2018 3:17pm
GetHuman920531 indicated the issue is not fixed yet.
Jul 30th, 2018 3:19pm
GetHuman920531 indicated the issue is not fixed yet.
Jul 30th, 2018 3:19pm