I'll try to explain, I called Amazon to change my VISA number, it was accepted, but I d...

GetHuman-acfmilan's customer service issue with Amazon from July 2018

Help with my Amazon issue
The issue in GetHuman-acfmilan's own words
I'll try to explain, I called Amazon to change my VISA number, it was accepted, but I did not receive e-mail confermation...instead after the phone conversation a red page opened up with the offer to open the Premier account, I had declined the offer before...so I ended up giving all my personal info, including my SS number and my new VISA...I did not received confermation either ....Also, I need to place an order but my account doesn't show up, I do not receive any promotions from Amazon, I'm worry about my new VISA and the application for the Premiere account. Thank you, Anita Ferla
GetHuman-acfmilan did not yet indicate what Amazon should do to make this right.
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How GetHuman-acfmilan fixed the problem
I just placed an order via Amazon by going on my search and reorder some items, my name and all infos came up, including my orders of ****, and every thing is back to normal !
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Customer service issue
Reported by GetHuman-acfmilan
Jul 26th, 2018 - 10 mons ago
I have an issue with Amazon too
GetHuman-acfmilan shared how to fix
Seen by 2 customers so far
Similar issue to 28678 others
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Items needed
Email address on the account
Order number
Name on the account
Billing address
GetHuman-acfmilan started working on this issue
Jul 26th, 2018 12:06am
GetHuman-acfmilan confirmed the issue is fixed. Hooray!
Jul 26th, 2018 5:11am