I ticked the box for the 'free trial' of Amazon Prime when ordering a book from Amazon...

GetHuman-wwallac's customer service issue with Amazon from July 2018

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The issue in GetHuman-wwallac's own words
I ticked the box for the 'free trial' of Amazon Prime when ordering a book from Amazon last autumn, since it promised me next day delivery. I did not understand that at the end of the free trial, without any further communication, you would start to take monthly subscriptions from my credit card. So far you have taken nearly £**, without any further communications from me, or any positive agreement from me to subscribe. Please unsubscribe me immediately, even if you fail to refund what you have already taken.
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Amazon

Customer service issue
Reported by GetHuman-wwallac
Jul 25th, 2018 - a yr ago
I have an issue with Amazon too
Fixed
Seen by 11 customers so far
Similar issue to 28541 others
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Timeline
GetHuman-wwallac started working on this issue
Jul 25th, 2018 4:52pm
GetHuman-wwallac indicated the issue is not fixed yet.
Aug 3rd, 2018 8:16pm
GetHuman-wwallac indicated the issue is not fixed yet.
Aug 11th, 2018 5:58pm