I got this email this morning and was wondering if this is real or a fake.*Hello,* *We...

GetHuman911425's customer service issue with Amazon from July 2018

28093 similar
0 following
Help with my Amazon issue
First: share to improve GetHuman911425's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman911425 to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman911425 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman911425's own words
I got this email this morning and was wondering if this is real or a fake.*Hello,* *We believe that an unauthorized party may have accessed your account. To protect your information, we have:*-- Disabled the password to your account.*-- Reversed any changes made by this party.*-- Canceled any pending orders.* *Please allow * hours for these actions to take effect.* *After * hours, you will be able to reset your password and regain access to your account. On the Sign In page, select "Forgot password?" and follow the instructions. After you enter your email or mobile phone number, you will receive an email or SMS message containing a personalized link. Click the link and enter your new password.* *If you have any trouble resetting your password, call Customer Service at:* *Customers in the U.S. or Canada: *-***-***-*****International customers: *-***-***-***** *You will also need to:*-- Re-enter your complete payment method information the next time that you place an order.*-- Re-enter any addresses that you recently added to your account.*-- Check your subscriptions, if you have any. You may need to update them. * *We do not know how this person got your sign-in information because that happened away from our websites. Some techniques include using malicious software to capture a user's keystrokes, trying common passwords, and sending fraudulent emails that request account information (known as "phishing").* *To learn more about safe online shopping, visit the "Security & Privacy" section of our Help pages.* *Sincerely,* *Account Specialist*Amazon.com *http:**www.amazon.com *****************
GetHuman911425 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman911425 fixed the problem
We are waiting for GetHuman911425 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman911425 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman911425
Jul 24th, 2018 - 10 mons ago
I have an issue with Amazon too
Not resolved
Seen by 3 customers so far
Similar issue to 28093 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman911425 started working on this issue
Jul 24th, 2018 12:15pm