Good morning, I purchased a hat for the Kentucky Derby a black hat, I did not like it w...

GetHuman899636's customer service issue with Amazon from July 2018

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The issue in GetHuman899636's own words
Good morning, I purchased a hat for the Kentucky Derby a black hat, I did not like it when I received it. I called Amazon asked how to get a return label, and they emailed me the steps. I sent that back * days after I received the label. Now I receive an email stating they charged my card because they have not received the item? Can they not look at the label? I am also searching my email. Really?
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Amazon

Customer service issue
Reported by GetHuman899636
Jul 20th, 2018 - a yr ago
I have an issue with Amazon too
Fixed
Seen by 2 customers so far
Similar issue to 26894 others
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Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman899636 started working on this issue
Jul 20th, 2018 11:51am
GetHuman899636 confirmed the issue is fixed. Hooray!
Jul 23rd, 2018 1:56pm