Order ***-*******-********I ordered a book, "From the land comes the cloth" via Amazon...
GetHuman899306's customer service issue with Amazon from July 2018
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The issue in GetHuman899306's own words
Order ***-*******-********I ordered a book, "From the land comes the cloth" via Amazon( bookdepository) on July *rd. I had message that it was shipped July **th. It arrived today but is the WRONG book. ( Herdwick, a portrait of Lakeland") I do not want to pay airfreight back to the UK for a book that weighs over * kilos. The email address of *****@***.com as stated on the invoice does not appear to work. * Is the correct book available? If not,I would like a refund and let me know what to do with this unwanted book please.
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How GetHuman899306 fixed the problem
I contacte dteh Amazon marketplace resolutions and managed to get a satisfactory outcome. However, the email address that I was given on the Amazon*book depository order slip did not work
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