I ordered this product for my daughter and arranged for it to be delivered to one of yo...

GetHuman-genoavli's customer service issue with Amazon from July 2018

7 views | 25949 similar | 0 following
Help with my Amazon issue
First: share to improve GetHuman-genoavli's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-genoavli to get a Amazon rep on the line!
Always use the GetHuman Phone to call Amazon. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-genoavli may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-genoavli's own words
I ordered this product for my daughter and arranged for it to be delivered to one of your AMAZON LOCK BOXES in Seattle. I received this message that you could not deliver it because the box was full. Also, Amazon is misspelled on the name on your notification about the Amazon lockbox! Is this your official lockbox or not? I ordered this product to be delivered to your lockbox for RELIABLE DELIVERY, and this happens? This level of service and reliability is not acceptable. This lockbox is supposedly in a Safeway store. Was the box full? Please advise and make this delivery right ASAP. Thank you. ****Order * ***-*******-********Delivery attempted*From USPS on Tuesday, July **:*Delivery attempted - mailbox was full**USPS tried to deliver your package*The mailbox was full or the package was too big, so please look for a note from USPS or contact them for the next steps.*Was expected Monday, July *******pping Address**Amzon Locker - Betty***** **nd Ave. SW*at Safeway*Seattle, WA *****-******On the way: Delivery attempted*An attempt was made to deliver your package, but either the mailbox* was full or the item was too large. Please look for a notice of attempted delivery for the next steps.*Track package* *The Art of Memoir*Karr, Mary*Sold by: Amazon.com Services, Inc.

GetHuman-genoavli did not yet indicate what Amazon should do to make this right.

How GetHuman-genoavli fixed the problem

We are waiting for GetHuman-genoavli to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-genoavli fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-genoavli
Jul 17th, 2018 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 25949 others
0 customers following this


GetHuman-genoavli started working on this issue
Jul 17th, 2018 10:16pm