I was incorrectly charged $***.** on my VISA credit card for the Amazon Prime Service...

GetHuman-ladyclas's customer service issue with Amazon from July 2018

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The issue in GetHuman-ladyclas's own words
I was incorrectly charged $***.** on my VISA credit card for the Amazon Prime Service. I live on a fixed income and would NEVER have allowed this amount to be charged. I don't want or need this service. I immediately paid the amount to my VISA card since I don't want my credit ruined. Please CANCEL MY PRIME SERVICE immediately and refund the amount of $***.** to my VISA card. Provide a verification * to *****@***.com to ensure that this service has been cancelled and my account credited.. Thank you. Roberta A. Evans*July **, ****
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Amazon

Customer service issue
Reported by GetHuman-ladyclas
Jul 17th, 2018 - a yr ago
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Timeline
GetHuman-ladyclas started working on this issue
Jul 17th, 2018 10:21am
GetHuman-ladyclas shared this issue with friends on Facebook
Jul 17th, 2018 10:21am
GetHuman-ladyclas indicated the issue is not fixed yet.
Jul 17th, 2018 8:26pm
GetHuman-ladyclas indicated the issue is not fixed yet.
Jul 18th, 2018 7:30pm