Order* ***-*******-******* ***I ordered this item and it hasn't worked right since abo...

GetHuman-jgflacop's customer service issue with Amazon from July 2018

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The issue in GetHuman-jgflacop's own words
Order* ***-*******-******* ***I ordered this item and it hasn't worked right since about * months after I bought it. I sent it back to the company for warranty replacement*repairs and they haven't responded? I spent $** for return shipping!! They have no contact phone number and only will contact via email and it's usually days after you email them! I have over ** emails, back and forth with them ….uggg What can I do? I spent a lot of money on this item and they now have it back and I have NOTHING, including a loss of return shipping for "warranty" repairs! I'm a very frustrated and valued Amazon customer! Why would Amazon allow a company to sell items without some type of customer service phone number to contact that company? At this point, I feel like this company is a fraud and I'm considering canceling my Amazon account - I feel like I've been played a fool! Over ** emails and the last one I got they told me they had repaired the item and were testing it further - that was almost a week ago! They refuse to answer my emails or provide a contact number. Please help a valued customer? John Godden

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Amazon

Customer service issue
Reported by GetHuman-jgflacop
Jul 10th, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 23569 others
0 customers following this

Timeline

GetHuman-jgflacop started working on this issue
Jul 10th, 2018 10:34pm

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