I ordered * phones with a gift card and then my account was blocked. I was emailed and...

GetHuman-uchihasa's customer service issue with Amazon from July 2018

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The issue in GetHuman-uchihasa's own words
I paid for two phones and my account got locked. I even sent fax to Amazon. I have enough proof that information is mine ... I ordered * phones with a gift card and then my account was blocked. I was emailed and they asked me to send a fax containing the receipt of the gift cards and i did so but they still haven't given me access to my account. I lost ****$. Its my hard earnt money. Please contact me I'm begging you. Explain why my order was cancelled after i paid and why my account got cancelled. Please.
They think that this account is not mine or maybe that the gift card wasnt mine. I even have the receipts of the gift cards
I hope they call or contact me and atleast refund and give my account back.. or just get me what i ordered
I'm a new customer and i didn't expect amazon to do this. I lost $****
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Amazon

Samsung phone
Customer service issue
Reported by GetHuman-uchihasa
Jul 8th, 2018 - 4 years ago
Fixed
Seen by 12 customers so far
Similar issue to 22717 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-uchihasa started working on this issue
Jul 8th, 2018 6:32am
GetHuman-uchihasa indicated the issue is not fixed yet.
Jul 8th, 2018 8:06am
GetHuman-uchihasa indicated the issue is not fixed yet.
Jul 8th, 2018 8:09am
GetHuman-uchihasa indicated the issue is not fixed yet.
Jul 8th, 2018 8:43am
GetHuman-uchihasa indicated the issue is not fixed yet.
Jul 9th, 2018 11:09am