I had my credit card stolen and inadvertently had * charges reported as fraudulent from...

GetHuman-klebuis's customer service issue with Amazon from July 2018

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The issue in GetHuman-klebuis's own words
I had my credit card stolen and inadvertently had * charges reported as fraudulent from Amazon. I tried to correct this the next day, but struggled working with the credit card company. I finally had the charges put back onto my card on June **, but I still do not have access to my Amazon account. I have tried emailing Amazon but either get a canned response or nothing at all. At this point I am paying for Amazon Prime for nothing because I cannot use the service. Here is the details from * of the disputed orders: Your Order: ***-*******-********Transaction Date: Sat, Feb * *****Amount in Dispute: *.** USD*Item in Order: Tide To Go Instant Stain Remover Liquid Pen, * Count Plus * other orders.

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Amazon

Customer service issue
Reported by GetHuman-klebuis
Jul 5th, 2018 - 5 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 22054 others
0 customers following this

Timeline

GetHuman-klebuis started working on this issue
Jul 5th, 2018 8:52pm