I ordered a Zhumell Z* telescope from Amazon about two weeks ago (June **st) from the a...

GetHuman846340's customer service issue with Amazon from July 2018

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The issue in GetHuman846340's own words
I ordered a Zhumell Z* telescope from Amazon about two weeks ago (June **st) from the account Sarah Segal. It stated that we’d get two day shipping. A week later the package came, but it only had the telescope base, not the actual telescope. The page for the telescope clearly says that it includes the whole thing. The package tracking says that it was delivered on June **th, but the actual package has not arrived. What’s going on?
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Amazon

Customer service issue
Reported by GetHuman846340
Jul 3rd, 2018 - a yr ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
Similar issue to 21414 others
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Timeline
GetHuman846340 started working on this issue
Jul 3rd, 2018 4:53pm