I am a Prime member and I want to understand what "guaranteed delivery"* is supposed to...
GetHuman-pcradyla's customer service issue with Amazon from July 2018
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I am a Prime member and I want to understand what "guaranteed delivery"* is supposed to mean. If there is a guarantee, then what are the consequences if the guarantee is not met? I've had a number of orders that had the guaranteed delivery, and Amazon did not deliver by the date quoted. I'm supposed to receive most of my orders in two days* the last order I placed took six days. I look for the Prime label* do that mean anything.
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