I could not find any record of my purchase or cancellation. The fee was on my credit ca...

GetHuman-apeggy's customer service issue with Amazon from July 2018

Help with my Amazon issue
The issue in GetHuman-apeggy's own words
Trying to find the account. ... I could not find any record of my purchase or cancellation. The fee was on my credit card.***I called Customer Service and she walked me thru my account to member****p and subscriptions. Then I went to prime member****p. It shows me my digital subscriptions by the month.
It is very unclear as to where all your accounts are listed. Why are they not under orders???? It is impossible to understand all the amazon programs under prime. It is too easy to try them and not know how to turn them off.
They cancelled subscriptions and refunded. I am not going to sign up for any extra things.
** years
I have an issue with Amazon too
How GetHuman-apeggy fixed the problem
I called Customer Service and she walked me thru my account to membership and subscriptions. Then I went to prime membership. It shows me my digital subscriptions by the monthsh.
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Amazon

digital svs
Customer service issue
Reported by GetHuman-apeggy
Jul 3rd, 2018 - a yr ago
I have an issue with Amazon too
Fixed
GetHuman-apeggy shared how to fix
Seen by 6 customers so far
Similar issue to 21197 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-apeggy started working on this issue
Jul 3rd, 2018 12:44am
GetHuman-apeggy indicated the issue is not fixed yet.
Jul 3rd, 2018 2:31am
GetHuman-apeggy confirmed the issue is fixed. Hooray!
Jul 6th, 2018 2:40am
GetHuman-apeggy confirmed the issue is fixed. Hooray!
Jul 6th, 2018 2:45am
GetHuman-apeggy confirmed the issue is fixed. Hooray!
Jul 6th, 2018 2:52am
GetHuman-apeggy confirmed the issue is fixed. Hooray!
Jul 6th, 2018 3:00am