I just saw a charge of $**.** (plus $*.** tax) totaling $**.** on my credit card. The o...

GetHuman-hmfrrl's customer service issue with Amazon from July 2018

Help with my Amazon issue
The issue in GetHuman-hmfrrl's own words
I just saw a charge of $**.** (plus $*.** tax) totaling $**.** on my credit card. The order *D**-*******-******* shows a digital order placed today, July *, **** for HBO quantity of *. What is this charge for? I did not order norcwatch anything off of HBO. Is this the yearly renewal fee for the subscription that we had last year for free? *Before I place this as a disputed with my credit card I wanna make sure what it’s for. If it’s $** for the year, then I’ll probably keep it. But other than that, I don’t think so. I cannot imagine paying $** to watch any one thing, not even on HBO.
GetHuman-hmfrrl did not yet indicate what Amazon should do to make this right.
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How GetHuman-hmfrrl fixed the problem
I called the number and told the guy what I needed and why.
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Amazon

Customer service issue
Reported by GetHuman-hmfrrl
Jul 2nd, 2018 - a yr ago
I have an issue with Amazon too
Fixed
GetHuman-hmfrrl shared how to fix
Seen by 7 customers so far
Similar issue to 21121 others
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Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-hmfrrl started working on this issue
Jul 2nd, 2018 7:30pm
GetHuman-hmfrrl confirmed the issue is fixed. Hooray!
Jul 2nd, 2018 9:16pm
GetHuman-hmfrrl confirmed the issue is fixed. Hooray!
Jul 6th, 2018 2:45am