I purchased new Google Pixel * and Pixel *XL phones from the Verizon Wireless store in...

GetHuman-jayklie's customer service issue with Amazon from July 2018

3 views
 | 
21032 similar
 | 
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman-jayklie to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
Top Tip from another customer
If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
The issue in GetHuman-jayklie's own words
I purchased new Google Pixel * and Pixel *XL phones from the Verizon Wireless store in East Brunswick, NJ on May *, ****. The promotion in effect at the time included a free Google Home Mini and a free Google Chromecast. I spoke with a Verizon account representative about this today and she transferred me to a rebate center representative, who never picked up the call. In total, I was on hold for one hour. The original representative was kind enough to call me back and apologized that the rebate center person never picked up my call. But she did assure me that my free devices would be shipped soon and that I would receive a tracking number within ** hours. Fulfillment of this promotional offer was substantially delayed because, according to the rebate center, the store did not file the proper paperwork to process the promotion.**Given that it is * weeks now and I have spent over an hour on this, Verizon should give me a credit on my bill for the inconvenience. The account representative was unable to help me with this. Please compensate me for the time I've spent dealing with this issue.
GetHuman-jayklie did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-jayklie fixed the problem
We are waiting for GetHuman-jayklie to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jayklie fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman-jayklie
Jul 2nd, 2018 - a yr ago
I have an issue with Amazon too
Fixed
Seen by 3 customers so far
Similar issue to 21032 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-jayklie started working on this issue
Jul 2nd, 2018 2:46pm
GetHuman-jayklie confirmed the issue is fixed. Hooray!
Jul 2nd, 2018 10:19pm