I am trying to connect to my Amazon Prime account through the internet on my TV and kee...

GetHuman-kkurstei's customer service issue with Amazon from June 2018

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The issue in GetHuman-kkurstei's own words
I am trying to connect to my Amazon Prime account through the internet on my TV and keep getting a message that says:*."*"There seems to be a problem with your internet connection, please check it and then select Retry. If the problem persists please restart Amazon Instant Video or contact Amazon.com customer service at www.amazon.com*help"***I've restarted several times - same message. Can you help with this?*Kelly Kursteiner
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Amazon

Customer service issue
Reported by GetHuman-kkurstei
Jun 30th, 2018 - 10 mons ago
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GetHuman-kkurstei started working on this issue
Jun 30th, 2018 2:31am