I received my Mastercard bill for May **** and it had a charge for $**.** for An Amazon...

GetHuman-gpramsay's customer service issue with Amazon from June 2018

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The issue in GetHuman-gpramsay's own words
I received my Mastercard bill for May **** and it had a charge for $**.** for An Amazon Prime Membership. The problem is that I did not order Amazon Prime and if I did it would have been for a different amount than I was billed. I am trying to determine what happened here and if my Amazon account was compromised before I contact Mastercard. Is there some way I can speak to somebody in your Accounts Dept.?
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Customer service issue
Reported by GetHuman-gpramsay
Jun 29th, 2018 - a yr ago
I have an issue with Amazon too
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Seen by 6 customers so far
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GetHuman-gpramsay started working on this issue
Jun 29th, 2018 9:18pm