Need to file a claim for returned item that was not received by Amazon

GetHuman832316's customer service issue with Amazon from June 2018

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The issue in GetHuman832316's own words
Return shipment lost. Have proof that UPS picked up return shipment. UPS reports I have to make a claim with Amazon ... I returned an Amazon Prime item (Dockers Pants) via UPS and it was lost. My building security provided me with video of me placing pkg in UPS box and of UPS man picking up the pkg. I filed claim with UPS and was eventually told to contact Amazon. The item is no longer eligible for return and I can't find how to file claim online for a return that's past the return date. Order * ***-*******-*******
No one has helped me on this issue yet
I want to receive credit for the merchandise I returned. UPS lost my package. The package had an Amazon label on it
All you need do is look at my order history
I want to receive credit for the merchandise I returned. UPS lost my package. The package had an Amazon label on it
I have an issue with Amazon too
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Amazon

Amazon prime return
Customer service issue
Reported by GetHuman832316
Jun 29th, 2018 - a yr ago
I have an issue with Amazon too
Fixed
Seen by 9 customers so far
Similar issue to 20114 others
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Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman832316 started working on this issue
Jun 29th, 2018 11:43am
GetHuman832316 indicated the issue is not fixed yet.
Jun 30th, 2018 1:03pm
GetHuman832316 indicated the issue is not fixed yet.
Jun 30th, 2018 1:05pm
GetHuman832316 indicated the issue is not fixed yet.
Jul 2nd, 2018 12:57pm
GetHuman832316 indicated the issue is not fixed yet.
Jul 2nd, 2018 12:58pm
GetHuman832316 indicated the issue is not fixed yet.
Jul 2nd, 2018 12:58pm