i ordered a travel cot mattress but when it arrived it was to small i went through amaz...

GetHuman-karenkj's customer service issue with Amazon from June 2018

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The issue in GetHuman-karenkj's own words
ret ... i ordered a travel cot mattress but when it arrived it was to small i went through amazon to return it and they told me to print the return label and it would be collected the next working day .which should of been monday **th june ** as it still hasnt been collected i emailed amazon again and they replied that they have no details for the order so i was told to go through the buyers direct which was baby best buys now theyve emailed me back now saying go through amazon direct . the order number is ***-*******-******* please would you get this collection sorted for me please soon as possible i just want the order collected and returned and refunded thankyou
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Customer service issue
Reported by GetHuman-karenkj
Jun 28th, 2018 - 10 mons ago
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GetHuman-karenkj started working on this issue
Jun 28th, 2018 11:51pm