Many streaming selections on amazon prime indicate that they are in audio of a foreign...

GetHuman-caalleyc's customer service issue with Amazon from June 2018

2 views
 | 
18717 similar
 | 
0 following
Help with my Amazon issue
First: share to improve GetHuman-caalleyc's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-caalleyc's next move: talk to a Amazon rep without waiting on hold.
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-caalleyc may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-caalleyc's own words
Many streaming selections on amazon prime indicate that they are in audio of a foreign language with english subtitles. But, upon selecting the option, there is no subtitles. I have noticed it with selections with Russian Audio and Japanese, i.e. anime. Is there any way to actually to either correct the subtitles not being there, by well, putting the subtitles there? Or correcting the selections description screen to say that this is only available in original audio?
GetHuman-caalleyc did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-caalleyc fixed the problem
We are waiting for GetHuman-caalleyc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon email you?
This email address isn't valid
Follow this issue
See how GetHuman-caalleyc fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman-caalleyc
Jun 26th, 2018 - 4 mons ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
Similar issue to 18717 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-caalleyc started working on this issue
Jun 26th 1:25am