Many streaming selections on amazon prime indicate that they are in audio of a foreign...

GetHuman-caalleyc's customer service issue with Amazon from June 2018

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The issue in GetHuman-caalleyc's own words
Many streaming selections on amazon prime indicate that they are in audio of a foreign language with english subtitles. But, upon selecting the option, there is no subtitles. I have noticed it with selections with Russian Audio and Japanese, i.e. anime. Is there any way to actually to either correct the subtitles not being there, by well, putting the subtitles there? Or correcting the selections description screen to say that this is only available in original audio?
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Customer service issue
Reported by GetHuman-caalleyc
Jun 26th, 2018 - 7 mons ago
I have an issue with Amazon too
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Seen by 2 customers so far
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GetHuman-caalleyc started working on this issue
Jun 26th, 2018 1:25am