Our Alexa was not working so I called Amazon & was referred to a Technician who got int...
GetHuman-powellja's customer service issue with Amazon from June 2018
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The issue in GetHuman-powellja's own words
Our Alexa was not working so I called Amazon & was referred to a Technician who got into my computer & stated it had an Infection. He proceeded to make a couple of changes and CHARGED ME $*** for a contract. On the statement it stated there was a **-day refund policy so I called to cancel. Alexa was fine as it was only a problem with our outlet. The idiots WOULD NOT LET ME CANCEL although it stated I could do so. The Technician Company can only be contacted by phoning Glendale, AZ and with our time difference DID NOT ANSWER THE phone. Later I was told I WOULD BE CHARGED $*** for the "little work" they did. THIS IS A SCAM AND AMAZON SHOULD NOT USE THIS COMPANY.
GetHuman-powellja did not yet indicate what Amazon should do to make this right.
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