purchased xt**** motoe* cell phone that was advertised to be fully compatible with all...

GetHuman-gzisk's customer service issue with Amazon from June 2018

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Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-gzisk's own words
purchased xt**** motoe* cell phone that was advertised to be fully compatible with all major carriers. TMobile installed new sim card but the phone was locked and would not connect. I was told to contact Amazon technical support to fix problem. Or return it.
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Amazon

Customer service issue
Reported by GetHuman-gzisk
Jun 25th, 2018 - 5 mons ago
I have an issue with Amazon too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman-gzisk started working on this issue
Jun 25th 3:31pm